It’s official: Welcome is now SOC 2 type II certified

Our goal is to help you put on jaw-dropping events with confidence, and as little worry as possible. We know that security plays a massive role in making that happen. After all, you shouldn’t have to fret about how secure your event is while you’re busy thinking about delighting and engaging your audience through the Welcome platform. That’s why we’re so excited to announce our SOC 2 Type II certification!

What does this mean, exactly?

In short, SOC 2 is the gold standard for SaaS companies in proving that their product is trustworthy. Our SOC 2 Type II certification signifies that our platform meets the industry standard for security as defined by the American Institute of Certified Public Accountants (a.k.a. the people who do your taxes). Having their seal of approval means that you can trust us to handle your data safely.

Breaking it down

We’re certified not only in the Security Trust Service Criteria but also in Confidentiality and Availability.

  • Security means what you'd suspect it means: our infrastructure, practices, and the way we handle your data have been deemed secure by our auditors at a reputable CPA firm.
  • Confidentiality means that your data is safe from the risk of being stolen by nefarious third parties.
  • Availability means that our platform has been certified to have the infrastructure necessary to stay up and running when you need it, with sufficient backup and rollover capabilities in place.

What's next for security at Welcome?

Of course, our mission to help make your experience on Welcome as secure as possible doesn't stop here. We’re always looking towards the future, and will have more fun announcements coming along the line—for one, HIPAA compliance! If you have any questions about Welcome’s security features, contact us at security@experiencewelcome.com.

About Welcome

From our airtight security to our state-of-the-art production studio, each of Welcome’s features add up to provide a truly exceptional virtual experience platform. One that not only works seamlessly for an event of any size, but delivers meaningful engagement and data-backed results—all while looking stunningly beautiful. Find out more about the platform by booking a demo with us! We’d love to show you how it all works.


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